Anke is a Digital Media Intern at Dealer Product Services and is originally from Berlin, Germany. Before working at DPS, Anke interned for the Corporate Communication Department at Lufthansa and did social media project management for Oracle. Before starting her Master's Degree in Media Sciences, Anke worked as a professional photographer. During her leisure time, Anke enjoys outdoor activities (biking, skating, skiing), sports (basketball, European handball), photography and graphic design, music and global travel - she plans on adding Bahamas, Australia and Asia to her long list of visited destinations. So far, Anke has lived, studied and/or worked in three different countries.

10 Tips for Learning PPC

10 Tips for Learning PPC

To date, one of my biggest rewards as a Digital Grease Monkey at Dealer Product Services has been gaining an understanding of Pay-Per-Click (PPC) advertising. If you’re like me and enjoy dealing with numbers and statistics, you will love learning this digital marketing practice. Follow these 10 tips for learning PPC, even if you’re not too thrilled about working with numerical facts and figures. Continue reading 10 Tips for Learning PPC

Welcome to the Jungle – Volume 4 – “Grease Monkey Evolution”

Entering The Jungle ArticleIf someone was to ask me at the beginning of the year where I would be in six months, I wouldn’t have had an answer for them at that point. I simply didn’t know. Then in March, I found myself being offered an awesome position on the SEM/SEO/Social Team here at DPS. At that time, my knowledge was very basic. After the first couple of days in the department, I could see it was a very fast-paced, analytical and collaborative environment. I had a lot of learning to do in order to keep up with the team but I was, without a doubt, up for the challenge.

Fast forward to today, the opportunity to be involved in each area of the department has been quite rewarding and has been something that I enjoy each and every day. While it was difficult at first to grasp the multiple strategies and concepts of SEM and Social in particular, it has started to become second nature. Every day is different and being able to spread around to the different areas within the industry helps me maintain a high excitement level, day in and day out.

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Bing Ads Restoring Their Look & Feel

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Ahh…finally…Bing is listening to its users and moving to restore their interface as announced last week. As we learned earlier this year at Bing Ads Connect, this is in result of Bing starting to collaborate and listen to Agencies.

This update will feature:

  • Auto-tagging campaigns to more accurately pull data into Google Analytics
  • Streamlined Billing Process with online insertion orders
  • A new performance indicator tool (Top Mover feature) that will let users quickly analyze ad performance
  • Improved interface with simplified navigation helping improve work flow

This new update will start rolling out this week for some users. Here is a quick look at the before and after screenshots of the new Bing Ads design:

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The Pros and Cons of Ad Position One

Google Ad Position Graphic

One word that comes up a lot in the world of SEM is optimization. Heck, “optimization” is the “O” in SEO. From a PPC Analyst standpoint, I strive to achieve optimal results for my clients paid search accounts. While I love to see my clients ads at the top of paid search results, sometimes achieving an average position of one isn’t all it’s cracked up to be. Sure, different campaigns have different objectives and there is variance from industry to industry. Truth be told, an average position of one is not always the most cost-effective position and there are other things to consider.

Search metrics often affect each other to form an ecosystem. For example, ad position has an effect on click-through rate (CTR). If an ad is position six, it’s generally going to have a lower CTR than an ad in positions one through five, regardless of how compelling and relevant the ad. Most people won’t even read six ads before clicking. Some people might click on the top ad assuming it’s the relevant ad without more than a glance.

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Lessons from SMX Advanced Day Two

SMX Day 2

How natural speech tech and content can make or break you, and how to properly assign credit in automotive search engine marketing

While SMX Advanced Seattle Day One was filled with useful SEO, PPC and Social Media nuggets, the second day of the digital marketing conference had a bit of a slower pace, but still plenty of lessons for both the novice and veteran search engine marketer. The biggest takeaways were, again, that natural speech is coming and quality is better than quantity in content. While these two ideas were already set in stone prior to SMX, the conference further reinforced these ideals.

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Welcome to the Jungle Vol. 4 – Surviving the Digital Marketing Jungle

Entering The Jungle Article

My last three weeks have been pretty busy. Surviving the digital jungle can be difficult when you’re coming from another industry. Digital marketing is a fast-paced and ever-changing environment that demands a high level of motivation and drive, naturally pushing me to go farther, do better, and learn more. Posting for social accounts and optimizing PPC accounts, and studying for the Google and Bing certifications has kept my day-to-day plate quite full. Also, in this time, I have officially become a Bing Ads Accredited Professional!

There have been three main areas in which I have devoted greater amounts of time in order to get the very best results – social media posts and PPC campaign optimization.

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Taking Advantage of Seasonality in PPC

Seasons

Seasonality affects most businesses, hence it’s important for paid search marketers to keep seasonality in mind when planning PPC strategies and budgeting.  Below are some ways to take advantage of seasonality when planning a campaign:

  • Bid on relevant seasonal keywords
  • Write seasonal ad copy
  • Think about how seasonal weather affects your campaigns
  • Use industry trends/historical data when planning campaign strategy

Bidding on relevant holiday keywords and writing holiday specific ad copy can be a great way for some businesses to take advantage of seasonality. A flower company running ads in early February would likely see higher CTRs by creating Valentine’s Day-specific ad copy than they would if they just ran broad flower related ads. Keep in mind that relevant and timely ads resonate with consumers.

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Overcoming client objections in digital marketing

Client-Objections“Where is my ad?”

“What am I spending a thousand dollars a month on?”

“What is a good Click-Through Rate? Better yet, what is a “CTR?”

These are some of the most common questions and client objections that our PPC team, as well as our sales team, face every day. If you are not constantly living and breathing PPC, some of the questions that you might get from clients will not only confuse you, it will confuse them even more and cause a lack of confidence in your abilities to manage their media buy.

From my experience, working as a SEM Account Executive, I have had to answer almost every question in the book. But overcoming client objections is a common, sometimes uncomfortable, part of digital marketing. Since I have started working in digital marketing, there has not been one question or client objection that we have not been able to solve or provide a possible solution. Like every marketer, our goal is always to make sure that the client is happy and their confidence is unwavering. If they are not happy with their PPC campaign results, we will go back and revisit the type of goals that were set for the specific campaign. Every campaign is different when it comes to goals. This is one of the many discussions we consult towards when going over monthly reports with a client.

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Welcome to the Jungle – Volume 2 – “Swinging Through the Vines”

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It is hard to believe that almost two months have gone by since I started this new, but exciting, journey into the world of Search Engine Marketing. In the beginning, things seemed overwhelming. Continuous observation, insights, training, and the patience of the seasoned vets I call my colleagues, has helped me progress at a rather fast pace. Beginner’s anxiety has now faded away which has made taking deeper dives that much easier.

At first, I wasn’t particularly thrilled when I was told I would be the ‘Toyota Prius” of the department. Nothing against the Prius – it’s a great car for what it does – it’s just not quite my style. But what I was thrilled about was the fact that I would be a “hybrid” – able to work with, and contribute to SEO, Social Media and SEM teams. I knew I had a lot to learn and the most important thing was getting down to business right away.
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Updated Adwords Traffic Estimator still leaves much to be desired

Traffic-Estimator

The Google Adwords Keyword Planner Tool was recently updated. While the keyword planner has several functions, the traffic estimator is the real bread and butter of the Keyword Planner. Unfortunately, the traffic estimator has let me down in the past with its highly inaccurate estimates. Since the keyword planner was recently updated, I decided to give the traffic estimator another chance and it appears to be more accurate at predicting impressions and some of the new features are a step in the right direction. However, the traffic estimator is still far from perfect.

The most important function of the traffic estimator is its ability to estimate traffic. Despite the fact that it’s just an estimator, I do expect a certain level of accuracy.  Fortunately, the estimator is much improved at predicting how many impressions broadmatch keywords will receive. While the tool is good at estimating impressions, I don’t think it’s safe to put much weight in the tool’s ability to estimate clicks, CTR, average position, etc. Those KPIs will be highly dependent on how you set up the campaign, your bidding strategy, how compelling your ad copy is compared to your competitors, etc.
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